1. Overview
This Privacy Policy explains how Team Cloud Associates (“TCA”, “we”, “us” or “our”) handles information you provide through this website. It applies to information submitted through our contact/enquiry form and to information you voluntarily send by email, telephone or WhatsApp.
2. Information we may collect
Depending on how you contact us, this may include your name, business email address, company name, service requirement, workload details, resource requirements, working hours, languages, expected start date and any additional message you choose to provide.
3. How we use information
We use submitted information to respond to enquiries, understand operational requirements, prepare or discuss potential services, communicate with you, maintain business records and protect the website from abuse or spam.
4. Service providers
The website is hosted on Netlify and may use third-party infrastructure such as Google Fonts. If you choose to contact us through WhatsApp, your interaction is also subject to WhatsApp’s own terms and privacy practices. These providers may process technical information necessary to deliver their services.
5. Cookies and similar technologies
This website does not intentionally use advertising cookies or a behavioural advertising profile. Basic technical services, hosting, security, browser storage or third-party services may use necessary technologies according to their own policies. We may add analytics or other non-essential tracking in the future; if we do, this policy will be updated and any consent required by applicable law will be provided.
6. Data retention and security
We retain enquiry information only for as long as reasonably necessary for the purposes described above, including legitimate business, contractual, accounting or legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
7. Your choices
You may ask us to provide, correct or delete personal information that we hold about you, subject to applicable legal requirements and legitimate business needs. Contact us at reach@teamcloudassociates.com.
8. International visitors
Because online infrastructure and service providers can operate across borders, information may be processed in countries other than the country where you are located. We take reasonable steps to use service providers with appropriate security and privacy practices and handle information in accordance with applicable law.
9. Updates
We may update this Privacy Policy when our services, technology or legal obligations change. The “Last updated” date above indicates the latest revision.